The other day, I talked about how creating an impression with your customers is important to relationship marketing. Today, a great tweet came through my account today from a blog that comes from a company that I’m sure most of you have heard of.
The company that many of you have heard of is Host Gator and their SeoHosting blog. Here’s what they thought about the importance of on client retention.
- How to Improve Client Retention in 2009 – As the economy continues to struggle, 2009 is shaping up to be a tough year for entrepreneurs. There will be many hurdles to clear, but by sticking to the basics, we’ll be able to persevere. That’s why I want to talk about client retention. Sure, it’s a fairly basic concept to small business owners, but it’s something I believe will be of chief importance over the next year. …
The post then goes on to indicate as I had in my past post the importance of commumicating with your customers, valuing their opinion and that you need to keep in front of your customers.
They also add that you need to keep finding new ways to market to your customers because in the tough economic times, others aren’t. What they provide are some great relationship marketing strategies that will help you in your business as well. So go check it out.
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